How does TextUs compare to Voxie?
Usage
Omni-Channel Inbox
Contacts & Custom Data Objects
Campaigns (Mass Messaging)
Basic Workflow Automation
Advanced Workflow Automation
Popular Add-ons
API & Developer Portal
ATS/CRM Integrations
Reporting & Analytics
Support & Permissions
Other Premium Products
*Last updated on 12 September 2024
Pros and Cons of TextUs
Pros
- Mature service that has been around for a long time.
- Relatively simple for small teams to use for manual one to one texting only
Cons
- With Text Us customer communication is has highly manual, little automation or AI features.
- The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
- Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.
Pros and Cons of Voxie
Pros
- Focused on multi-location and franchise businesses
- Centralized opt-in/opt-out management for compliance
Cons
- Limited omni-channel capabilities: Primarily focuses on SMS, while Whippy offers a more comprehensive multi-channel approach including email and other messaging platforms
- Less advanced automation: May lack the complex, multi-step workflow automation that Whippy offers
- Narrower integration ecosystem: May have fewer integrations compared to Whippy's extensive options with CRMs, ATSs, and job boards
Frequently Asked Questions
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