PK Software
Pharmacy · Developed by PK Software
Overview
Whippy’s integration with PK Software helps pharmacies reduce time spent on phone calls, increase refill rates, and enhance patient engagement—all while staying fully HIPAA compliant. By automating refill reminders, enabling two-way texting, and streamlining communication, Whippy ensures that pharmacies operate more efficiently while driving better patient outcomes.
Features
2-Way Texting from PK
Text patients directly from your landline in 100+ languages, schedule messages, and utilize templates for faster communication.
Automated Refill Reminders & Follow-Ups
Increase refill rates by 20% with automated reminders and follow-ups. If a patient confirms a refill, Whippy automatically adds the task to the PK to-do list for seamless processing.
Mass Messaging Campaigns
Send targeted mass messages from PK to gather feedback, boost reviews, and promote additional services and products.
IVR Integration
Never miss a call—convert missed phone calls into text conversations to improve refill completion rates and enhance patient satisfaction.
Webchat Integration
Capture new patients directly from your website and ensure after-hours inquiries are never lost.
Chatbots
Automate patient intake and collect essential information at the patient’s convenience, reducing staff workload.
HIPAA Compliance
Ensure all patient communications remain secure and fully compliant with HIPAA regulations.
Desktop & Mobile Access
Manage patient conversations effortlessly from anywhere—whether on desktop or mobile.
DETAILS
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Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.
Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
Want to automate your communication?
Book a demo and see how easy it is to integrate Whippy with your existing systems.