TextUs Vs. heymarket

See how TextUs compares to heymarket in terms of features and more

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How does TextUs compare to heymarket?

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heymarket_logoheymarket-logo-small

Usage

Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 12 September 2024

Pros and Cons of TextUs

Pros

  • Mature service that has been around for a long time.
  • Relatively simple for small teams to use for manual one to one texting only

Cons

  • With Text Us customer communication is has highly manual, little automation or AI features.
  • The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
  • Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.

Pros and Cons of heymarket

Pros

  • Offers integrations with leading business apps, CRMs, and eCommerce platforms
  • Established player in the two way sms space.

Cons

  • Less advanced automation: Heymarket's automation capabilities are more limited compared to Whippy's complex, multi-step Workflow Automations
  • Possible software glitches and downtime: Some users report issues with laggy performance and syncing problems
  • Customer support concerns: Some users have reported issues with the quality and responsiveness of Heymarket's customer support
  • Limited mobile app functionality: The mobile app is reported to have fewer capabilities compared to the browser version

Frequently Asked Questions

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