How does TextUs compare to heymarket?
Usage
Omni-Channel Inbox
Contacts & Custom Data Objects
Campaigns (Mass Messaging)
Basic Workflow Automation
Advanced Workflow Automation
Popular Add-ons
API & Developer Portal
ATS/CRM Integrations
Reporting & Analytics
Support & Permissions
Other Premium Products
*Last updated on 12 September 2024
Pros and Cons of TextUs
Pros
- Mature service that has been around for a long time.
- Relatively simple for small teams to use for manual one to one texting only
Cons
- With Text Us customer communication is has highly manual, little automation or AI features.
- The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
- Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.
Pros and Cons of heymarket
Pros
- Offers integrations with leading business apps, CRMs, and eCommerce platforms
- Established player in the two way sms space.
Cons
- Less advanced automation: Heymarket's automation capabilities are more limited compared to Whippy's complex, multi-step Workflow Automations
- Possible software glitches and downtime: Some users report issues with laggy performance and syncing problems
- Customer support concerns: Some users have reported issues with the quality and responsiveness of Heymarket's customer support
- Limited mobile app functionality: The mobile app is reported to have fewer capabilities compared to the browser version
Frequently Asked Questions
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