Question 1

What is TextUs and how does it work?

Accepted Answer

TextUs is a SMS communication platform for business. It allows businesses to engage with candidates, prospects, and customers through text messaging. The platform offers features like campaigns, and 1:1 conversations, which help drive engagement and facilitate real-time communication.

Question 2

Who can benefit from using TextUs?

Accepted Answer

TextUs is beneficial for a wide range of users, but mostly for smaller sized businesses in various industries that need to improve their communication strategies. It is particularly useful for very small recruitment agencies, sales teams, and customer service departments looking to enhance engagement through direct text messaging only.

Question 3

What features does TextUs offer?

Accepted Answer

TextUs provides two key features: Campaigns: Create and manage bulk messaging campaigns to reach a larger audience. 1:1 Conversations: Engage in personalized conversations with individuals.

Question 4

How does Whippy compare to Text Us?

Accepted Answer

Whippy and Text Us are quite different. While Whippy can do all that Text Us does, it can also do a lot more. Whippy allows your to manage all your communication in one place, not just text messages. Whippy also has more advanced automation features, which make it more suitable for businesses who can to better communicate with their customers, without increasing headcount.

Question 5

Should I buy Whippy or Text Us?

Accepted Answer

When considering which application is better for your business your should weigh up what your needs are. If you have a small team and only need manual two way texting then Text Us could be a good option for your team. If you want to use less tools, save money, and offer advanced customer communication that is integrated with your system then reaching out to Whippy for a demo could be a good idea.

Question 6

What is EZ Texting and how does it compare to Whippy?

Accepted Answer

EZ Texting is an SMS marketing service that allows businesses to send text messages for marketing purposes. While it offers solid SMS capabilities, Whippy provides a more comprehensive omni-channel communication platform that includes SMS, email, and other messaging channels in a unified Team Inbox, offering greater versatility.

Question 7

How do EZ Texting's automation features compare to Whippy's?

Accepted Answer

EZ Texting offers some automation capabilities, including AI Compose for message creation. However, Whippy's Workflow Automations feature allows for more complex, multi-step workflows without coding, potentially offering greater flexibility and sophistication in automation capabilities.

Question 8

Does EZ Texting offer the same level of integration as Whippy?

Accepted Answer

While EZ Texting provides some integration options, Whippy offers a more extensive integration ecosystem. Whippy seamlessly integrates with various CRMs, ATSs, job boards, and industry-specific software, potentially providing better data synchronization across different platforms.

Question 9

Can EZ Texting handle multiple communication channels like Whippy?

Accepted Answer

EZ Texting primarily focuses on SMS marketing, while Whippy offers a true omni-channel approach, integrating SMS, email, and other messaging channels. This makes Whippy potentially more versatile for businesses needing diverse communication options.

TextUs Vs. EZ Texting

Pros and Cons of TextUs

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Cons

Pros and Cons of EZ Texting

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Cons

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