Textmagic Vs. Text Request
See how Textmagic compares to Text Request in terms of features and more
Book a DemoHow does Textmagic compare to Text Request?
Usage
Omni-Channel Inbox
Contacts & Custom Data Objects
Campaigns (Mass Messaging)
Basic Workflow Automation
Advanced Workflow Automation
Popular Add-ons
API & Developer Portal
ATS/CRM Integrations
Reporting & Analytics
Support & Permissions
Other Premium Products
*Last updated on 30 July 2024
Pros and Cons of Textmagic
Pros
- TextMagic has been around since 2004 and has a lot of experience in the sms space.
- TextMagic has a pay per text option which can be cost effective for smaller teams without a regular need for texting.
Cons
- Outdated user interface: Some users report that the UI feels outdated, although it's still functional.
- Mobile app limitations: The mobile app has fewer features compared to the web version.
- Customer support issues: Some users have reported unresponsive customer service, though this isn't a universal experience.
Pros and Cons of Text Request
Pros
- TextRequest is established in the SMS space and has been around for many years.
- TextRequest is great for small teams who need manual 1-1 messaging and a payments integration.
Cons
- Message organization issues. It can be difficult to fully close or archive messages that are no longer relevant.
- Notification issues. Occasionally, message notifications can get lost or overlooked.
- Poor mobile functionality. Some users report difficulty composing new messages to current clients on mobile devices
Frequently Asked Questions
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